Your Privacy Matters
We are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and safeguard your data.
Introduction
Wibcad Technology ("we," "us," "our") operates the website wibcad.com and provides web development, pitch deck design, digital marketing, and related technology services. We are registered under Udyam (MSME) in India, with our office located in Kulgam, Jammu and Kashmir, India.
This Privacy Policy describes how we collect, use, store, and protect information you provide when you visit our website or use our services. By accessing our website or engaging our services, you agree to the terms outlined in this policy.
Information We Collect
1. Information You Provide to Us
When you contact us through our website forms, email, or phone, we may collect:
- Your full name
- Email address
- Phone number
- Company name and details (if applicable)
- Project requirements and budget information
- Any other information you choose to provide in your message
2. Information Collected Automatically
When you visit our website, we automatically collect certain technical information:
- IP address and general location information
- Browser type and version
- Device information (desktop, mobile, tablet)
- Pages visited and time spent on our website
- Referring website or source
- Date and time of your visit
3. Information We Do NOT Collect
We want to be clear about what we do not collect:
- We do not have user accounts or login systems on our website
- We do not store passwords or authentication credentials
- We do not collect credit card or payment information directly (payments are processed through secure third-party providers)
- We do not track your activities across other websites
How We Use Your Information
We use the information we collect for the following purposes:
- To provide our services: We use your contact information to respond to your inquiries, provide project quotes, and deliver the services you request.
- To communicate with you: We send project updates, respond to your questions, and provide customer support via email, phone, or WhatsApp.
- To improve our services: We analyze website usage data to understand how visitors interact with our site and improve user experience.
- To send marketing communications: With your consent, we may send you updates about our services, case studies, or blog content. You can opt out at any time.
- For legal compliance: We may use or disclose your information to comply with applicable laws, regulations, or legal processes.
How We Protect Your Information
We implement appropriate technical and organizational security measures to protect your personal information:
- We use secure HTTPS encryption for data transmission on our website
- We store contact information securely and limit access to authorized personnel only
- We use reputable third-party service providers who maintain high security standards
- We regularly review and update our security practices
- We do not sell, rent, or trade your personal information to third parties
However, please note that no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Third-Party Services
We use certain third-party services to operate our website and deliver our services. These providers may have access to your information only to perform specific tasks on our behalf:
- Website Hosting: Our website is hosted on secure servers provided by Vercel or similar hosting providers.
- Email Services: We use Brevo (formerly Sendinblue) or similar email service providers to send and receive emails.
- Analytics: We may use Google Analytics or similar services to understand website traffic and user behavior. These services use cookies and collect data in accordance with their own privacy policies.
- Payment Processing: When you make payments, we use secure third-party payment processors who handle your payment information directly. We do not store your credit card or banking details.
- Communication Tools: We use WhatsApp Business and similar communication platforms to respond to your inquiries.
These third-party services have their own privacy policies. We encourage you to review their policies to understand how they handle your data.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.
Types of Cookies We Use:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
Your Rights and Choices
You have certain rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can ask us to correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out: You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly.
- Data Portability: You can request a copy of your data in a structured, commonly used format.
- Object: You can object to our processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us at hello@wibcad.com or call us at +91 97971 97574. We will respond to your request within 30 days.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
- Contact form submissions are retained for up to 2 years unless you request deletion
- Project-related communications are retained for the duration of the project and up to 3 years after completion for legal and business purposes
- Website analytics data is aggregated and anonymized after 26 months
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.
International Data Transfers
Wibcad Technology is based in India. If you are accessing our website from outside India, please note that your information may be transferred to, stored, and processed in India. By using our services, you consent to the transfer of your information to India and acknowledge that Indian data protection laws may differ from those in your country.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Wibcad Technology
Kulgam, Jammu and Kashmir, India
Registered under Udyam (MSME)
Email: info@wibcad.com
Phone: +91 97971 97574